Return Policy Page

1. Return Period
Customers may return products within a certain number of days from delivery (e.g., 14 – 30 days) if they are not satisfied, defective, or incorrectly described.

2. Eligibility for Returns
To be eligible for return:

• The item must be unused and in original condition.

• The item should be in its original packaging with tags and accessories.

• You must provide proof of purchase (order number or receipt).

3. How to Return
To initiate a return, customers usually need to:

• Contact customer support or use an online returns portal.

• Follow the instructions provided (e.g., return label, packaging).

• Ship the item back to the address provided.

4. Refunds
Refunds are typically issued via the original payment method after the returned product is received and processed. Time for refund may vary depending on bank or payment provider.

5. Return Shipping Costs

• For defective or incorrect items, sellers often cover return shipping.

• For other returns (like change of mind), the customer may be responsible for return shipping costs.

6. Non-Returnable Items
Some items may not be eligible for returns, such as:

• Customized or personalized products.

• Digital goods or services.

• Items marked as “final sale.”

7. Exchanges
Exchanges of size, color, or other variants may be offered instead of refunds.